This Privacy Policy describes how Greg Di Lella Inc., operating as ANDOR Logistics ("ANDOR", "we", "us", or "our"), collects, uses, and protects information in connection with our time-critical freight and logistics services, including communications sent by SMS/text message.

Information We Collect

We collect information you provide directly to us, including your name, business name, email address, mobile phone number, shipment details, and any other information you share when requesting a quote, booking a shipment, or coordinating logistics with us. We also collect operational data related to your shipments (pickup and delivery locations, status, and tracking).

How We Use Information

We use the information we collect to provide and coordinate freight and logistics services, send shipment status updates and notifications, respond to your inquiries, process quotes and bookings, and comply with legal obligations.

SMS / Text Messaging

ANDOR Logistics may send SMS/text messages to customers, carriers, and logistics partners for shipment coordination, including pickup and delivery notifications, status updates, dispatch coordination, document and customs requests, quote confirmations, and replies to operational questions.

Consent. You consent to receive SMS messages from ANDOR when you provide your mobile number during shipment onboarding, through our quote/intake forms, or by contacting our published business number. Message frequency varies based on your active shipments. Message and data rates may apply.

Opt-out. You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent. Reply START to resubscribe. Reply HELP for assistance.

No sharing for marketing. We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing or promotional purposes. Mobile information is used solely to deliver the messaging services described above. No mobile opt-in data is shared with third parties for marketing.

Sharing of Information

We may share information with service providers who help us operate our business (such as carriers, customs brokers, and logistics partners) strictly to fulfill your shipments, and as required by law. We do not sell your personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or our messaging practices, contact us at [email protected].